Cookie policy

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

The table below explains the cookies we use and why.

Name Description Expiry
_okbk Set by Olark Live Chat software, which provides functionality for websites to engage in instant messaging communication with visitors. Session
_okdetect Set by Olark Live Chat software, which provides functionality for websites to engage in instant messaging communication with visitors. Session
_oklv Set by Olark Live Chat software, which provides functionality for websites to engage in instant messaging communication with visitors. Used to improve caching of software. Session
_ok Set by Olark Live Chat software, which provides functionality for websites to engage in instant messaging communication with visitors. Contains a site identifier, used for security purposes. Session
XSRF-TOKEN Used to prevent cross-site forgery (CSRF) attacks on our site. The token verifies that each authenticated user is making the requests. Session
guidelines_session Identifies a unique visitor between visits. Session
wcsid Set by Olark Live Chat software. A session identifier used to keep track of a single chat session. Session
_gat Used to throttle request rate on the Google Analytics platform. 1 minute
_gid Used to distinguish users on the Google Analytics platform. 1 day
__cfduid Used to override any security restrictions based on the IP address the visitor is coming from. Used by our security layer. 1 year
_olfsk Set by Olark Live Chat software. Maintains message history across pages. 2 years
_ga Used to distinguish users on the Google Analytics platform. 2 years
_hblid Set by Olark Live Chat software. Identifies a unique visitor between visits. 2 years

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Most web browsers allow some control of most cookies through the browser settings. If you decline cookies, this may prevent you from taking full advantage of the website. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit tools.google.com/dlpage/gaoptout.

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Please complete the form below or alternatively get in touch with us direct on 01376 563402 or email us at enquiries@wecreatedigital.co.uk.

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